Support Center

Everything you wish you didn’t need, but probably do anyway.

Systems Nominal Response Queue: Low Latency

01/ General Help

What is Orbit AI?

Orbit AI is your assistant for generating text, ideas, and automation workflows. It’s essentially a brain that doesn't need sleep or coffee.

App not working?

Try refreshing, clearing cache, or pretending nothing is wrong and trying again. If the cosmos is against you, check your internet connection.

02/ Account Issues

Forgot password

Use the reset password option on the login screen. Yes, it exists. No, we cannot bypass it for "cool people."

03/ Financial Protocols

Refund policy

Refunds are available within the first 7 days of purchase, provided you haven't exhausted your entire token allocation in a single frantic weekend.

Direct Uplink

If the FAQs failed you, send a signal to our human oversight team.

Email Channel support@orbitai.app
Response window 24–72 Earth Hours