Support Center
Everything you wish you didn’t need, but probably do anyway.
Systems Nominal
Response Queue: Low Latency
01/ General Help
What is Orbit AI?
Orbit AI is your assistant for generating text, ideas, and automation workflows. It’s essentially a brain that doesn't need sleep or coffee.
App not working?
Try refreshing, clearing cache, or pretending nothing is wrong and trying again. If the cosmos is against you, check your internet connection.
02/ Account Issues
Forgot password
Use the reset password option on the login screen. Yes, it exists. No, we cannot bypass it for "cool people."
03/ Financial Protocols
Refund policy
Refunds are available within the first 7 days of purchase, provided you haven't exhausted your entire token allocation in a single frantic weekend.
Direct Uplink
If the FAQs failed you, send a signal to our human oversight team.
Email Channel
support@orbitai.app
Response window
24–72 Earth Hours